When does the event end?
Answers event timing and rules from your approved live-ops calendar.
Answers on its ownNeeds: an approved event schedule
Tapp for gaming
A player asks about an event or a problem, gets an answer from your approved game knowledge, and reaches your team for anything that touches their account.
Demo previewThe conversation shows the intended experience, not a live integration.
When does the Winter Rift event end?
It ends Sunday at 23:59 your time. Three stages left.
I also didn’t get yesterday’s login reward
I can’t credit rewards myself. I’m passing this to the support team with your player ID.
A support teammate will reply here.
Each journey shows what the agent would do on its own, what it asks first, and when a person takes over.
Answers event timing and rules from your approved live-ops calendar.
Answers on its ownNeeds: an approved event schedule
Explains features and progression from your help content.
Answers on its ownNeeds: approved game knowledge
Offers a link that opens the right screen in the game, after the player says yes.
Asks firstNeeds: deep links into your game
Never credits items itself. Collects the player ID and hands the case to your support team.
Hands to a personNeeds: account linkage and support routing
| Capability | Status |
|---|---|
| Business conversations in Apple Messages (Tapp is an Apple-approved provider) | Provider approved |
| AI agent answering from your approved game knowledge | Demo preview |
| Account linkage for an identified player | Planned |
| Deep links back into the game | Planned |
| Handoff into your support tool | Planned |
Already in games. Tapp home-screen widgets run in games from Playtika and Scopely. Widgets available
For technical teams. Connections are designed around MCP adapters for the specific data and actions you approve, with customer identity, confirmation and audit for every action. Planned Nothing is connected by default.
Tell us about your business and the workflow you want to improve.
Businesses and conversations shown are fictional demo previews.