Help customers get things done through a conversation.

Give customers a direct conversation with your business. Explore answers, support and connected actions in one place.

Demo previewSee how a conversation with your business could work.

Explore your industry

Northside DentalBusiness agentDemo preview

Hi, can I move my cleaning to Thursday?

Thursday has 10:30 or 15:00 open. Which works for you?

10:30 please

Move your appointment to Thu 10:30?

Your Tuesday slot will be released.

Options: Confirm or Keep Tuesday.

Confirm

SimulatedMoved to Thursday, 10:30

Simulated result in this demo.

One conversation, start to finish.

How a business conversation is designed to work. This is a demo preview of the experience, not a list of live integrations.

  1. Customers message you

    From your app, site, ad or QR code. Apple Messages for Business is where Tapp is an Apple-approved provider.

    “Can I move my booking to Thursday?”
  2. The agent answers from what you approve

    Connect the conversation to the information and actions your business supports.

    Checked: available times
  3. Changes need a yes

    Anything that changes something asks the customer to confirm first. Sensitive cases go to a person.

    Move to Thu 10:30? Confirm or keep Tuesday

You decide what the agent can do.

Start with answers. Add actions one at a time, each with its own rule.

Demo previewHow rules are designed to work. Which actions exist depends on your systems and what we build together.

Answers on its own

  • Questions from your help content
  • Order, booking and account status
  • Opening hours, prices, policies

Asks the customer first

  • Moving a booking
  • Starting a return or exchange
  • Sending a link back into your app

Hands to a person

  • Refunds and payment issues
  • Account changes
  • Anything it isn’t sure about

More ways to bring them back.

Conversations lead. These surfaces keep your brand one glance away.

Business messaging

Conversations with your business in Apple Messages, where Tapp is an Apple-approved provider. AI agent experiences are in demo preview.

Provider approved AI agent: demo preview

Widgets

Playable, live moments on the home screen. Tapp widgets run in games from Playtika and Scopely.

AvailableSee it on your app

Live Activities

Live status on the lock screen.

Pilot

Social

Turn comments on your posts into a private next step.

Coming soon

See it on your business.

Tell us about your business and the workflow you want to improve.

Businesses and conversations shown are fictional demo previews.