Opening hours and policies
Answers from your approved business content.
Answers on its ownNeeds: approved help and policy content
Tapp for business
Customer questions, handled in a conversation.
A customer asks a question about your business, gets an answer from the content you approve, and confirms any change before it happens.
Demo previewThe conversation shows the intended experience, not a live integration.
Northside DentalBusiness agentDemo preview
Hi, can I move my cleaning to Thursday?
Thursday has 10:30 or 15:00 open. Which works for you?
10:30 please
Move your appointment to Thu 10:30?
Your Tuesday slot will be released.
Options: Confirm or Keep Tuesday.Confirm
SimulatedMoved to Thursday, 10:30
Simulated result in this demo.
The requests customers start.
Each journey shows what the agent would do on its own, what it asks first, and when a person takes over.
Move a booking
Offers open times and changes the booking only after the customer confirms.
Asks firstNeeds: a confirmed booking action in your system
Where is my request?
Shares the status of an existing request once the customer is identified.
Answers on its ownNeeds: an authenticated status lookup
Complaint or special case
Collects the details, then hands the conversation to your team.
Hands to a personNeeds: routing into your support tool
What is available today, and what is a demo.
| Capability | Status |
|---|---|
| Business conversations in Apple Messages (Tapp is an Apple-approved provider) | Provider approved |
| AI agent answering from your approved content | Demo preview |
| Booking changes as confirmed actions | Planned |
| Status lookup for an identified customer | Planned |
| Handoff into your support tool | Planned |
For technical teams. Connections are designed around MCP adapters for the specific data and actions you approve, with customer identity, confirmation and audit for every action. Planned Nothing is connected by default.
See it with your customers’ questions.
Tell us about your business and the workflow you want to improve.
Businesses and conversations shown are fictional demo previews.